Business Solutions for SMEs
Sell services efficiently with the best solution for the services industry. Know your leads and customers, build rapport with regular customers using a loyalty program, manage and bill multiple services, accept online payments, payroll and much more.
We offer a multitude of features to help run your business with ease
Research has found that 7/10 customers expect brands to have content online about their businesses. If you own or operate a business which hasn't taken that step into the online world, here is the best offering for you !
At Yletlabs, we help Startups and SMEs to enhance its key business processes. We develop attractive websites to help you provide online visibility and discoverability as well as establish brand recognition.
We offer solutions to streamline and automate your end-to-end operations like services catalogue, service requests, customer relationship management, payroll, marketing campaigns and many more to stay in the mainstream competition to survive and grow steadily.
Tailored to multiple industries
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim
Run your entire business online with easy to use tools that simplify complex business processes and make your team's work easier.
Manage your Customers
- Centrally manage contacts, emails, and phone numbers of all your customers in one place.
- Capture and organise your leads and make the most of every interaction.
- Track sales history, offer discounts and promotions for your privileged customers.
Campaigns
- Import all leads generated through campaigns on various channels, including social media sites.
- Implement sales strategies to promote your products and services online.
- Automate emails to prospecting customers, organise responses and distribute marketing materials digitally.
Billing & Payments
- Generate quotations, send invoices to customers based on a standard price list
- Offer discounts and collect payments online via bank transfer, credit or debit card.
- Send payment notifications via email or SMS, record payments for easy accounting.
If you offer Lifestyle services like Salon, Spa, Gym, Yoga, etc then we have you covered. With our below listed tailored features, you can ensure maximum customer satisfaction and always keep on top of your business.
Services Catalogue
- Maintain an online services catalogue showcasing your skills and expertise you offer to the customers.
- Organize and structure the services in a categorized manner.
- Attract more customers by offering promotions and discounts on regular pricing.
Schedule Bookings
- Allow customers to browse through your services, make a booking and pay online through your website.
- Hassle-free scheduling means more appointments and more leads closed.
- Reduce no-shows with personalized notifications and reminders to customers.
Subscriptions
- Set up different subscription plans and assign them to customers.
- Give customers the freedom to test your offerings by setting free trial period for subscriptions.
- Automate the invoice creation based on the subscription at varying intervals, monthly, yearly or once per few years.
Are you providing Domestic services such as Electrical maintenance, AC Cleaning, Plumbing, etc then our solution will be the perfect fit for your business.
Maintenance Schedules & Visits
- Plan your schedules, assign tasks, manage resources and collaborate with your team like never before.
- View and manage the progress of the customer requests all in one place.
- Record the person performing the visit and the work done. Update visit notes for review by team.
Online payments
- Easily create professional invoices and handle all your customer payments lifecycle.
- Share invoices to your customers via email or SMS. Send automated payment reminders and notifications.
- Accept payments 24/7 by allowing your customers to pay online at their ease.
The Features
We offer a multitude of features to help run your services business with ease
Manage your Customers
Store multiple contacts, emails, and phone numbers against a customer. Set a credit limit on customers to prevent further sales for customers with a big tab. Set up a loyalty program to build rapport with your customers.
Campaigns
Customer acquisition can be difficult, especially when you're starting out. We offer a full-scale implementation of sales strategy to promote your products and services, which helps you to send emails to multiple leads and manage each thread separately.
Subscription
Set up different subscription plans and assign them to customers. Set a trial period for your subscriptions. Taxes and discounts can also be added to your subscriptions, just like any other regular item. The subscriptions can be repeated at varying intervals, daily, monthly, or once per few years.
Project Management
Manage internal and external projects efficiently. Bill your customers for the employees you've sent to their site using the Time Sheets feature. Create and track tasks to keep your employees on their toes during important projects. Gantt charts and Kanban boards help you track and visualize tasks for a quick and easy holistic view of your progress.
Helpdesk
Our solution has everything you need to refine your customer support in one place - ticket management across multiple channels, process automation, SLA tracking, reporting and more. Record quality with information like minutes to first response and service level agreement.
Service Level Agreements
Offering quick and quality resolutions to incoming issues is not easy. That's why we have a Service Level Agreement feature to help you set and adhere to standards and keep your customers happy. You can set targets and take appropriate actions to make sure customers are satisfied.
Maintenance Visits
When an item cannot be brought to your center, or you need to service it at the customer's site, maintenance visits are absolutely necessary. Record the progress of the visits, scheduled or unscheduled. Record the person performing the visit and the work done.
Maintenance Schedules
With an annual maintenance contract, regular maintenance visits are required to keep the service up and running at the customers' end. Record these visits easily with maintenance schedules. With predefined periods, the schedule can be generated automatically.
Billing & Pricing
Handle your customer subscription billing lifecycle from end to end. Invoice your customers and chase receivable payments easily, with payment requests and notifications via email or SMS reminders. Create custom print templates for bills and set up defaults in no time.
Ready for implementation?
Proceed to checkout and make a booking online. We will deliver a tailored solution for your business within four weeks.